Documentation/Admin Dashboard/Client Management
Client Management
How to create, configure, and manage client accounts in Sensei AI.
Creating a New Client
Step-by-Step Guide
- 1
Navigate to Clients
Go to Admin → Clients in the sidebar
- 2
Click "New Client"
Opens the client creation form
- 3
Enter Client Details
NameCompany or business name (e.g., "Acme Corp")DomainClient's website domain (e.g., "acme.com") - 4
Save
Client is created with a unique ID
Client List
Viewing All Clients
The clients page shows a table with all your clients:
| Column | Description |
|---|---|
| Name | Client's business name |
| Domain | Website where widget is deployed |
| Sessions | Total chat sessions |
| Leads | Total captured leads |
| Created | When the client was added |
Client Actions
Settings
Configure the client's chatbot appearance and behavior:
- • Bot name and avatar
- • Introduction message
- • Theme color
- • Bot persona
- • Support email
- • Lead webhook URL
Get Embed Code
Copy the widget embed code for the client:
<script
src="https://sensei-ai-eight.vercel.app/widget.js"
data-client-id="[CLIENT_ID]"
defer>
</script>Knowledge Base
Manage the client's knowledge base:
- • Add website URLs to crawl
- • Upload PDF documents
- • View indexed content
- • Re-index sources
Delete Client
Permanently remove a client and all associated data:
- • Client settings
- • Knowledge base content
- • Chat sessions
- • Captured leads
This action cannot be undone!
Understanding Client IDs
Each client gets a unique UUID (Universally Unique Identifier) when created:
d454991a-eddb-4e81-959d-87c868e050caThis ID is used in:
- • Widget embed code (
data-client-id) - • API requests
- • Admin dashboard URLs
- • Database queries
Tip: After creating a client, always configure their settings and add knowledge base content before deploying the widget to their website. An empty knowledge base will result in unhelpful responses.