Documentation/Troubleshooting/Support

Getting Support

Resources and channels for getting help with Sensei AI.

Self-Help Resources

Documentation

Start here! Most questions are answered in the documentation.

Browse Documentation →
FAQ

Quick answers to the most common questions.

View FAQ →
Troubleshooting

Solutions for common issues and debugging tips.

Troubleshooting Guide →
Quick Start

Step-by-step guide to get up and running quickly.

First Steps →

Common Issues Quick Links

Contact the Team

Internal Team Support
For issues not covered in the documentation

If you've checked the documentation and still need help:

  1. 1. Document the issue with screenshots if possible
  2. 2. Note any error messages from the browser console
  3. 3. Include the client ID and steps to reproduce
  4. 4. Reach out to the development team
Information to Include When Reporting Issues
  • • Client ID: The UUID of the affected client
  • • URL: Where the issue occurred
  • • Browser: Chrome, Safari, Firefox, etc.
  • • Device: Desktop or mobile
  • • Steps to reproduce: What you did before the error
  • • Expected behavior: What should have happened
  • • Actual behavior: What actually happened
  • • Console errors: Any errors in browser developer tools